This is John Mathews, General Manager, of Pat Lobb Toyota. As you know, on January 26th, Toyota announced a VOLUNTARY safety recall on certain vehicles specific to accelerator assemblies. It is important to know that there have been very few reports of problems, but in the Toyota culture one problem is one too many! We are proud to be associated with a company who initiates this kind of unprecedented VOLUNTARY campaign, in spite of the very small number of complaints.
Toyota WILL have an upgrade available for affected vehicles in the next several weeks and will notify you if your vehicle needs to be brought to the dealership.
For detailed information, Please go to Toyota.com and click on the News Release tab in the lower left corner. You will then see an article below the formal recall notification titled Frequently Asked Questions.
If after reading this information, you have additional questions, you may
call the dealership at 214-544-8696 x117, leave a message and someone will return your call promptly.
Thank You!
John Mathews and the entire Pat Lobb Toyota Family
*Special Note: We have hundreds of New Toyotas and Scions available for sale that are NOT affected by this recall.
Information Directly from Toyota.com
Toyota’s accelerator pedal recall and suspension of sales is confined to the following Toyota Division vehicles:
Some 2009-2010 RAV4,
Some 2009-2010 Corolla,
Some 2009-2010 Matrix,
Some 2005-2010 Avalon,
Some 2007-2010 Camry,
Some 2010 Highlander,
Some 2007-2010 Tundra,
Some 2008-2010 Sequoia
Frequently Asked Questions for the Sticking Accelerator Pedal Recall
What is the condition that has prompted Toyota to take this action?
In rare instances, there is a possibility that certain accelerator pedal mechanisms may, mechanically stick in a partially depressed position or return slowly to the idle position.
What is the likelihood that my vehicle will experience this condition?
The incidence of this condition is rare and occurs gradually over a period time. It can occur when the pedal mechanism becomes worn and, in certain conditions, the accelerator pedal may become harder to depress, slower to return or, in the worst case, stuck in a partially depressed position.
What should I do if I believe my vehicle is affected by this condition?, i.e. I have noticed that my accelerator pedal is hard to depress, slow to return or is unsmooth during operation.
The vehicle should be driven to the nearest safe location, the engine shut off and a Toyota dealer contacted for assistance.
What if you experience a sticking accelerator pedal while driving?
• Each circumstance may vary, and drivers must use their best judgment, but Toyota recommends taking one of following actions:
• If you need to stop immediately, the vehicle can be controlled by stepping on the brake pedal with both feet using firm and steady pressure. Do not pump the brake pedal as it will deplete the vacuum utilized for the power brake assist.
• Shift the transmission gear selector to the Neutral (N) position and use the brakes to make a controlled stop at the side of the road and turn off the engine.
• If unable to put the vehicle in Neutral, turn the engine OFF. This will not cause loss of steering or braking control, but the power assist to these systems will be lost.
o If the vehicle is equipped with an Engine Start/Stop button, firmly and steadily push the button for at least three seconds to turn off the engine. Do NOT tap the Engine Start/Stop button.
o If the vehicle is equipped with a conventional key-ignition, turn the ignition key to the ACC position to turn off the engine. Do NOT remove the key from the ignition as this will lock the steering wheel.
If I am an owner of one of the affected vehicles, what action do I need to take?
Toyota is working quickly to prepare a correction remedy and will issue owner notifications in the future. No action is required at this time unless you feel you are experiencing this condition. If you are experiencing this condition, immediately contact your nearest Toyota Dealer for assistance.
What should I do if I still have questions or concerns?
If you still have questions or concerns that have not been addressed here, please contact the Toyota Customer Experience Center at 1-800-331-4331.
The Toyota Customer Experience Center hours are:
Mon - Fri, 5:00 am - 6:00 pm PST
Sat, 7:00 am - 4:00 pm PST